Almost everything you have wondered.

Our process doesn't include weighing rackets individually, so we can't offer specific weights. In the product specs you can check the average weight given by the manufacturer with a margin of error of ±10g.

At Padel Kiwi we always work with real stock: if you can add a product to the cart, it means we have units ready to ship. When there's none, the message "Out of stock" appears and you can't buy it.

If you haven't received your order within the time indicated at purchase, email us at contacto@padelkiwi.com with your order number and the email used. We'll reply within 24 business hours Monday to Friday.

It depends on the destination country. Check all delivery times and rates on our Shipping and delivery page.

All info on rates, times, countries and exceptions is at Shipping and delivery.

We explain how on our Returns page. Very simple: enter your order, pick the products to return and we send you the pre-paid label.

You can pay with credit card, Google Pay, Apple Pay, PayPal, or in interest-free instalments with Klarna or Scalapay. More info at Payment methods.

Our items come with the manufacturer's legal warranty of 3 years, covering any breakdown or manufacturing defect. If needed, we handle any incident as long as it's due to a defective component or manufacturing failure. Not covered: damage from external causes like intentional or accidental game shots, scratches, knocks, etc. For any warranty question email us at contacto@padelkiwi.com.

By email at contacto@padelkiwi.com or via the contact form. We reply within 24 business hours Monday to Friday.